Ken Blanchard
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
winning tennis wells
Business is like tennis. Those who serve well win.
organization goal groups
The productivity of a work group seems to depend on how the group members see their own goals in relation to the goals of the organization.
learning play track
To ensure that your work is also a play, I recommend that you develop a personal mission statement. This will help you find what it is to enjoy so much that you lose track of time when you're doing it.
expectations want fans
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
real communication people
Real communication happens when people feel safe.
giving people feel-good
A little flattery makes people feel good about themselves. When you notice someone looking great, give them a compliment.
limits succeed
Do your best to succeed and push the limits without violating them.
leadership real fire
The quality of a leader is reflected in the standards they set for themselves." Ray Kroc "If some of today's leaders don't relearn the value of a smile, they'll be unable to fire up others' ability to find real enjoyment in their work.
congratulations people soul
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.
growing
When you stop learning you stop growing.
people care love-and-care
We can't control everything in life, that's for sure, but we can reach out to the people we love to tell them we love and care about them.
motivational people helping
You have the power to help people become winners.
behavior persons
We are not just our behavior. We are the person managing our behavior.
humility thinking people
People with humility don't think less of themselves, they just think of themselves less.