Ken Blanchard
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
Ken Blanchard quotes about
management
Catch someone doing something right.
practice games
Your game is only as good as your practice.
differences mind common
Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.
use horns ifs
If you don't toot your own horn, someone else will use it as a spittoon.
commitment no-excuses accepting
When you're committed to something, you accept no excuses, only results.
communication needs etc
Your business should be defined, not in terms of the product or service you offer, but in terms of what customer need your product or service fulfills. While products come and go, basic needs and customer groups stay around, i.e., the need for communication, the need for transportation, etc. What market need do you supply?
jobs should customers
Customer service should not be a department, customer service is everyone's job.
legacy you-like-it
Whether you like it or not, you will leave a leadership legacy.
purpose calling persons
Purpose has to do with one's calling - deciding what business you are in as a person.
successful organization focus
Successful organizations have one common central focus: Customers.
everyday important relation
Everyday do something in relation to everything that's important to you.
motivational running kindness
Nice guys may appear to finish last, but usually they are running a different race.
leader important our-relationship
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
humility
Take yourself seriously but take yourself lightly.