Ken Blanchard
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
practice games
Your game is only as good as your practice.
trying way noisy
Trying is just a noisy way of not doing something.
management
Catch someone doing something right.
choices great-service wells
No one can make you serve customers well. That's because great service is a choice.
wall real vision
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
leadership power past
In the past a leader was a boss. Today's leaders must be partners with their people... they no longer can lead solely based on positional power.
leader special life-is
Life is special when you reach out beyond yourself to be a true servant leader for others.
numbers people focus
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
ego important asking
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
people waiting praise
Don't wait until people do things exactly right before you praise them.
littles taught management
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
encouragement people giving
When you touch - don't take. Touch people only when you are giving something - reassurance, support, encouragement, whatever
spiritual alive action
The Hoffman Process brings forth spiritual leadership in a person. It made my spirituality come alive. Through the Hoffman Process I actually brought my faith into my daily actions.
jobs service-culture inspirational-customer-service
Customer service is not a department, it's everyone's job.