Ken Blanchard
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
Ken Blanchard quotes about
expectations want fans
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
differences desire problem
A problem only exists if there is a difference between what is actually happening and what you desire to be happening.
numbers people focus
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
ego important asking
Asking for other's guidance helps you see what you may not be able to see. It's always important to check your ego and ask for help.
principles
One of the deepest principles of life and leadership: it's not about you.
wall real vision
Vision is a lot more than putting a plaque on the wall. A real vision is lived, not framed.
management
Catch someone doing something right.
practice games
Your game is only as good as your practice.
differences mind common
Your mind and a computer have one thing in common: neither of them know the difference between the truth... and what you tell it.
commitment no-excuses accepting
When you're committed to something, you accept no excuses, only results.
legacy you-like-it
Whether you like it or not, you will leave a leadership legacy.
successful organization focus
Successful organizations have one common central focus: Customers.
squat good-thoughts
Unexpressed good thoughts aren't worth squat!
success believe thinking
I grew up in New England. I think I was brought up with the Puritan ethic: that if you worked really hard in life, then good would come to you. The harder you work, the luckier you get. I've come to believe that it's the smarter you work, the better.