Ken Cohen
Ken Cohen
proposing silver washington
If we had a silver bullet, we would be proposing it to Washington right now.
competition contract hopefully increased less money result shops trend volume
I would say that profitability did contract in 2005 as a result of increased competition. Many shops are working for less money but making up for it on volume and hopefully that is a trend that won't continue.
empathize good obviously paying people price quarter quite understand upset
Obviously it was a good quarter for us. We understand that people are quite upset with the price they're paying at the pump, and we empathize with it.
meaningful truth silence
Silence is the foundation of truth. Words are most meaningful when they emerge from silence and when they are received by a quiet mind.
cheerful
The more qi-full you are, the more cheerful you are.
facts
There is a lot being said, but if you take a look at facts and fundamentals, we are doing what we can.