Michael Hammer

Michael Hammer
computer limited techniques
The techniques you and your organization have aren't limited to the computer utility, ... 'If they don't know what they want, I can't write the spec.'
gas unusual
This is unusual for them. They're the gas company. They like to slam-dunk things.
career longer successful
A successful career will no longer be about promotion. It will be about mastery.
action detail follows seen
We have seen this before. There has to be action that follows this, ... There is always a caveat or detail or it is conditional upon something else.
business coming companies
There is a sense that business is a zero-sum game, that if companies are making a lot of money, it must be coming out of someone else's pocket.