Michael Hammer
![Michael Hammer](/assets/img/authors/unknown.jpg)
Michael Hammer
business coming companies
There is a sense that business is a zero-sum game, that if companies are making a lot of money, it must be coming out of someone else's pocket.
computer limited techniques
The techniques you and your organization have aren't limited to the computer utility, ... 'If they don't know what they want, I can't write the spec.'
gas unusual
This is unusual for them. They're the gas company. They like to slam-dunk things.