Ken Blanchard
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
management
Catch someone doing something right.
littles taught management
Most companies spend all their time looking for another management concept and very little time following up the one they have just taught their managers.
business important management
As a manager the important thing is not what happens when you are there, but what happens when you are not there
compete criticize fighting ridiculous rituals stop talk
Our 'franchises' never talk to each other. They compete with each other and criticize each other. We've got to stop this ridiculous fighting over rituals and regulations.
american-businessman benefit responsibility shepherd
Too many leaders act as if the sheep... their people... are there for the benefit of the shepherd, not that the shepherd has responsibility for the sheep.
applause care customers heard profit taking
I once heard profit is the applause you get for taking care of customers and your people,
leader important our-relationship
As a leader, the most important earthly relationship you can cultivate is your relationship with yourself.
use horns ifs
If you don't toot your own horn, someone else will use it as a spittoon.
achievement purpose bigger
Purpose can never be about achievement; it is much bigger.
firsts doe done
Anything worth doing does not have to be done perfectly - at first.
successful organization focus
Successful organizations have one common central focus: Customers.
rivers puddles
A river without banks is a large puddle.
commitment no-excuses accepting
When you're committed to something, you accept no excuses, only results.
use notes presentation-skills
I never use notes, they interfere with me.