Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
inspirational creativity views
I view my role more as trying to set up an environment where the personalities, creativity and individuality of all the different employees come out and can shine.
people roles environment
For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
decision principles be-true-to-yourself
Be true to yourself. If you follow that principle, a lot of decisions are actually pretty easy.
crazy thinking think-big
Whatever you are thinking, think bigger.
community inspire
Inspire other communities and cities to reinvent themselves.
motivational school night
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.
food divorce people
Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."
nice theory
Learn by doing. Theory is nice, but nothing replaces actual experience.
people inspire world
Help inspire people to realize they are capable of changing the world.
stories branding unfolding
A great brand is a story that never stops unfolding.
change able trouble
Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.
fire way should
Most companies are very quick to hire and slow to fire, when really it should be the other way around.
office people together
If I was going to go into an office I wanted it to be with people I would choose to be around even if we didn't have to work together and so that was one of the major reasons why I decided out of all the different companies we invested in to work with Zappos.
mean emotional impact
To WOW, you must differentiate yourself, which means do something a little unconventional and innovative. You must do something that’s above and beyond what’s expected. And whatever you do must have an emotional impact on the receiver.