Tony Hsieh
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Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
motivation inspiration positivity
There's a big difference between motivation and inspiration: Inspire through values and motivation takes care of itself.
passion successful best-success
Stop chasing the money and start chasing the passion.
marketing culture brands
Your culture is your brand.
focus trying more-time
Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
change able trouble
Never accept or be too comfortable with the status quo, because the companies that get into trouble are historically the ones that aren't able to adapt to change and respond quickly enough.
marketing customer-experience customers
I'd rather spend money on things that improve the customer experience than on marketing.
motivational school night
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.
communication people the-end-of-the-day
Open, honest communication is the best foundation for any relationship, but remember that at the end of the day it's not what you say or what you do, but how you make people feel that matters the most.
food divorce people
Studies find top 3 most stressful moments in people's lives: death, divorce, and properly pronouncing "Worcestershire sauce."
people inspire world
Help inspire people to realize they are capable of changing the world.
fire way should
Most companies are very quick to hire and slow to fire, when really it should be the other way around.
community inspire
Inspire other communities and cities to reinvent themselves.
people roles environment
For me, my role is about unleashing what people already have inside them that is maybe suppressed in most work environments.
stories branding unfolding
A great brand is a story that never stops unfolding.