Heather Dougherty
Heather Dougherty
Heather Dougherty quotes about
aggressive demand driven
Electronics demand was driven by a lot of aggressive pricing.
aggressive internet low past people six trying
They've been very aggressive so far. It's interesting, because for the past six years they've been trying to wean people off the idea that the Internet is all about low prices.
apparel brands items looks online retail return throughout year
They know the brands they are going to find and they know that they will usually be able to return items if they need to. In a sense, online retail now looks more like traditional retail, where apparel has long been a mainstay throughout the year and especially during the holidays.
depth enjoyable information offering people stand
A retailer can stand out by offering that kind of depth of information and making (Internet shopping) an enjoyable experience, particularly now because you do have so many more people on broadband.
apparel consumers habits sales spending
Apparel sales are mirroring the spending habits of consumers in the offline world more and more.
apparel behavior categories dominant holiday product remains retail
Apparel remains one of the more dominant product categories during the holiday season, mirroring offline holiday retail behavior.
among apparel consumer gifts largest online popular purchased resulting share
Apparel and consumer electronics are consistently among the most popular gifts purchased during the holidays, resulting in the largest share of online revenue.
additional capture completing consumers continue court december delivery friday guaranteed half holiday holidays last later looking minute online peak prior recent retailers sales saturday season shop stores turn until week
In recent years, consumers shop online later and later in the holiday season making the week prior to the holidays the peak in online holiday shopping, with over half of shoppers completing all of their purchases. With guaranteed delivery by December 24th and additional discounts and incentives, online retailers continue to court shoppers until late in the season, looking to capture sales before shoppers turn to stores on Friday and Saturday for last minute purchases.
additional completing consumers continue court delivery guaranteed half holiday holidays later online peak prior recent retailers shop until week
In recent years, consumers shop online later and later in the holiday season, making the week prior to the holidays the peak in online holiday shopping, with over half of shoppers completing all of their purchases. With guaranteed delivery by Dec. 24 and additional discounts and incentives, online retailers continue to court shoppers until late in the season.
clear create customer expected simple task
Create a nice, simple interface. It has to be a clear task that the kiosk is completing. You don't want the customer to find that the kiosk isn't doing what they expected it to do.
consumers family front holiday list people spent today weekend work
Consumers have spent the weekend with their family and they've been in the stores. They now have a holiday list going. And today is the first day that people are back at work in front of their computers,
others
Then, once someone dangled it, others had to ante up.
both customers good online pull retailers send site time visit
It's a good time for online retailers to send some e-mail messaging to entice customers to both visit the site as well as potentially pull the trigger.
excuse good marketing opportunity reach retailers
It's a good marketing opportunity for retailers -- it's a good excuse to reach out.