Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
liars lying hate
The best way to do business with a liar is confront them with the truth. Tell them that you do business as a partner. If your lying customer still can't see the light, tell him that you may not be the best choice for business, and that you think you have someone that can serve him better. Then, refer him to the competitor that you hate the most.
secret sucessful customers
The secret to sucessful customer service starts with YES!
heart climbing-up climbing
The secret to climbing up is to put your heart into your work.
poverty prospecting
Proper prospecting prevents poverty.
friendly firsts persons
Be friendly first. Service starts with a friendly person with a friendly smile, who offers friendly words first. How friendly are you?
home way vices
Home Depot knows 'the more they help, the more they sell'-oh by the way, for the 'bottom liners' who disagree-it's also vice-versa.
preparation half salespeople
Most salespeople are half prepared. They know everything about their company and their product. They know nothing about their prospect.
writing years keys
Writing is a key differentiator. I've used it for 14 years. Writing will not just lead to differentiation. Writing is the credibility you need to create buyer confidence
lines bank-accounts masters
Master the web and you will master your universe - and your (on-line) bank account.
people want old-people
People don't want to be sold! People want to buy!
fortune ifs
If you make a sale, you can earn a commission. If you make a friend, you can earn a fortune!
selling
You don't get great at selling in a day. You get great at selling day by day.
survival preparation prepared
Sales is survival, the best-prepared are most likely to survive.
preparation use needs
Everything you need to know about a customer has been written by them or about them. And it lives on the Internet. All you have to do is uncover it. And use it.