Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
Jeffrey Gitomer quotes about
simple problem ifs
If you own the problem, you own the customer. If you lose the problem, you lose the customer. It's that simple.
firsts way one-way
There is no one way to Happiness. Happiness is the way! It's inside your head FIRST and everyplace else second
couple years people
When you begin to give value to the world, somehow the people you affect will find a way to tell you. Even if it takes a couple of years.
motivational-sales chance dare
Take more chances than you dare. You'll make more sales than you expect. That's the formula.
educational way helping
Biggest question: Isn't it really 'customer helping' rather than customer service? And wouldn't you deliver better service if you thought of it that way?
educational memorable situation
Memorable customer service can only take place in a human-to-human situation.
attitude determined mental-health
Positive mental attitude is determined by you. Not others.
attitude words-you-speak speak
It's your thoughts behind the words you speak that create your attitude.
self trying quality
Courage is a self-inflicted quality that gains momentum every time you try it.
attitude communication skills
Several national tests have revealed the following startling statistics about why salespeople fail...15% Improper training both product and sales skills. 20% Poor verbal and written communication skills. 15% Poor or problematic boss or management. 50% Attitude.
fighting winning strive
There is no prize in sales for second place. It's win or nothing. The masters know this and strive for - they fight for - that winning edge.
attitude thinking simple
What is a positive attitude? The simple definition is the way you dedicate yourself to the way you think. Interestingly, it's also the definition of a negative attitude.
want firsts being-the-best
If you want to be the best salesperson, first you must be the best person.
selling
You don't get great at selling in a day. You get great at selling day by day.