Jeffrey Gitomer
Jeffrey Gitomer
Jeffrey Gitomeris an American author, professional speaker, and business trainer, who writes and lectures internationally on sales, customer loyalty, and personal development. He lives with his family in Charlotte, North Carolina...
NationalityAmerican
ProfessionAuthor
Date of Birth11 February 1946
CountryUnited States of America
powerful attitude giving
The most killer questions in sales: "Mr. Jones, when I say (insert your product, your company, or anything you want an opinion about here) what one word comes to mind?" This is the most powerful question because it not only gives you top of mind awareness (the customer "hot button"), it also tells you their attitude towards it.
ideas long giving
Bankrupsy stays on your record for 7-10yrs. That gives you an idea how long it takes to rebuild trust.
voice giving mail
If you are going to leave message, you have to be able to give enough value or reason to get your voice mail returned.
control-of-your-life giving ruins
If all it takes is an angry stranger to ruin your day, what are you going to do if something really serious happens? Why give someone else control of your life like that?
giving form ifs
If you don't give trust to others, it's because you haven't earned it. If you don't have trust form others, it's because YOU haven't earned it.
display match themselves
Most salespeople would like to think of themselves as being rock stars, but they don't display the talent to match their definition.
best boss bosses hear highest praise refer rock talk
When you hear bosses talk about their best salespeople, they often refer to them as rock stars. It's the highest praise your boss can give someone on your team.
teaching people matter
It never ceases to amaze me that companies will spend thousands of hours and millions of dollars teaching people 'how to sell,' and not one minute or not $10 on 'why they buy.' And 'why they buy' is all that matters.
reflection grammar made
Your grammar is a reflection of your image. Good or bad, you have made an impression. And like all impressions, you are in total control.
anyone consistent good rock
Rock stars, like anyone else, have to show discipline and take consistent good actions.
customer perceive
Value-first is a perception. If your customer does not perceive it as value, then it's not very valuable.
expects knowledge
The buyer, the prospect, the customer expects you to have knowledge of their stuff, not just your stuff.
developed natural selling
Selling is a natural skill. It's developed as a child. You may know it as persuasion.
deeper developing product rather trying
Many salespeople are trying to make their quota rather than developing a deeper belief in their product or service - and even worse, they don't have a strong enough belief in themselves.