Ken Blanchard
![Ken Blanchard](/assets/img/authors/ken-blanchard.jpg)
Ken Blanchard
Kenneth Hartley Blanchardis an American author and management expert. His extensive writing career includes over 60 published books, most of which are co-authored books. His most successful book, The One Minute Manager has sold over 13 Million books and translated into many languages...
NationalityAmerican
ProfessionBusinessman
Date of Birth6 May 1939
CountryUnited States of America
Ken Blanchard quotes about
customers ethical improve profit responding responsive value
Their No. 1 value is ethics, No. 2 is responding to customers and No. 3 is profits, ... They're saying, 'We won't do anything that will improve our profit if it's not ethical or responsive to customers.'
success work adventure
There's a difference between interest and commitment. When you're interested in doing something, you do it only when it's convenient. When you're committed to something, you accept no excuses - only results.
success letting-go empowerment
Empowerment is all about letting go so that others can get going.
humility two ears
If God had wanted us to talk more than listen, he would have given us two mouths rather than two ears.
clear-goals goal clear
All good performance starts with clear goals.
congratulations people soul
Congratulations offer more potential than cash. The amount of available cash is limited, but managers have an unlimited supply of congratulations. It's important to pay people fairly, but managers also should heap on congratulations and feed people's souls.
humility thinking people
People with humility don't think less of themselves, they just think of themselves less.
limits succeed
Do your best to succeed and push the limits without violating them.
expectations want fans
Your customers are only satisfied because their expectations are so low and because no one else is doing better. Just having satisfied customers isn't good enough anymore. If you really want a booming business, you have to create Raving Fans.
numbers people focus
Beware of putting all your focus into results. While results are important, your people should be your number one area of focus.
principles
One of the deepest principles of life and leadership: it's not about you.
management
Catch someone doing something right.
legacy you-like-it
Whether you like it or not, you will leave a leadership legacy.
successful organization focus
Successful organizations have one common central focus: Customers.