Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
passion successful best-success
Stop chasing the money and start chasing the passion.
focus trying more-time
Rather than focus on trying to get a lot of customers to market yourself, really focus more on the actual product or service itself and existing users to, like, what would make them happier, what would make them come back more and more times or in our case buy more often.
motivational school night
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.
motivational monday morning
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?
leader servant servant-leadership
...the best leaders are servant leaders - they serve those they lead.
starting-over losing
Success is getting to a point where you'd be truly OK with losing everything you have and starting over.
nice theory
Learn by doing. Theory is nice, but nothing replaces actual experience.
mistake thinking long
Business is all about learning to balance the short-term, medium-term and long-term and I think it's when things are going well it covers up a lot of mistakes and bad decisions because you're growing so quickly...
ships cruise bigger
A bigger business is like a cruise ship: There are lots of amenities and you can go a lot further, but it's harder to turn quickly.
reflection world lessons
The biggest (and hardest) lesson I've learned in life is that the external world is just a reflection of the world within.
motivational believe form
Envision, create, and believe in your own universe, and the universe will form around you.
great-business good-business profit
Good businesses generate missions to drive their profits. Great businesses generate profits to drive their missions.
lists moral periods
I made a list of the happiest periods of my life & I realized that none of them involve money.
educational technology emotional
Zappos uses call center technology to track average call time per agent. But the goal isn't to reduce this average - it's more important that we make an emotional connection with the customer, rather than just quickly getting them off the phone.