Tony Hsieh
Tony Hsieh
Tony Hsiehis an American internet entrepreneur and venture capitalist. He is the CEO of the online shoe and clothing shop Zappos. Prior to joining Zappos, Hsieh co-founded the internet advertising network LinkExchange, which he sold to Microsoft in 1999 for $265 million...
NationalityAmerican
ProfessionBusinessman
CountryUnited States of America
motivational believe clouds
After what seemed like an eternity, we finally reached the summit just as the sun was rising. I couldn't believe that we had actually done it. We were standing at the highest point in all of Africa, looking down at the clouds below us, with the sun directly in front of us, its rays welcoming us to the beginning of a new day. It didn't seem like this was something that humans were meant to experience, yet here we were
motivational mean problem
Problems are just mile markers. Each one we pass means we've gotten better.
motivational believe form
Envision, create, and believe in your own universe, and the universe will form around you.
motivational monday morning
I think when people say they dread going into work on Monday morning, it's because they know they are leaving a piece of themselves at home. Why not see what happens when you challenge your employees to bring all of their talents to their job and reward them not for doing it just like everyone else, but for pushing the envelope, being adventurous, creative, and open-minded, and trying new things?
motivational school night
I made a list of the happiest periods in my life, and I realized that none of them involved money. I realized that building stuff and being creative and inventive made me happy. connecting with a friend and talking through the entire night until the sun rose made me happy. Trick-or-treating in middle school with a group of my closest friends made me happy. Pickles made me happy.
today needs internet
SEO expertise is a core need for today's online businesses.
sleep games needs
You've gotta love the game. To become really good, you need to live it and sleep it.
long empowering culture
Our belief is that if you get the culture right, most of the other stuff, like great customer service, or building a great long-term brand or empowering passionate employees and customers, will happen on its own.
lines inspirational-customer-service employee
Every employee can affect your company's brand, not just the front-line employees that are paid to talk to your customers.
culture brands
Your brand is your culture.
philosophy numbers years
Branding Through Customer Service Over the years, the number one driver of our growth at Zappos has been repeat customers and word of mouth. Our philosophy has been to take most of the money we would have spent on paid advertising and invest it into customer service and the customer experience instead, letting our customers do the marketing for us through word of mouth.
shoes company sells
Zappos is a customer service company that just happens to sell shoes.
passion purpose best-business
The best businesses are really ones that can combine passion, profits, and purpose.
people stories shapes
Help shape the stories that people are telling about you.